My product broke! What do I do now?Updated 7 months ago

We're very sorry this happened!  We do our best to engineer our products to prevent breakage through design, however it can still happen.  The most common cause of a dust collection chute breaking is a small off-cut "kicking back" into the unit.  Here are a couple of things you can do to help prevent that from happening:

1. Allow the saw blade to stop spinning before lifting the saw head from the cut.  This is especially important if you are trimming off small pieces or cutting small stock.

2. The upper fence of your miter saw needs to be opened slightly to allow for the new dust collection chute to freely pass through during the cut.  This allows a clear path for the dust but also helps prevent the dust chute from unintentionally colliding with the fence during a cut - which can cause damage

If your product was damaged or broken during the 30-day window please do not hesitate to reach out so we can send you a free replacement unit.

If your product was damaged or broken outside of that 30-day window we will do our best to make it right for you.  The last thing we want is for a customer to have a bad experience and lose out on that awesome dust collection efficiency!

Contact: [email protected]